Last Updated: 6/6/2025
B&B Door Company (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, including through our website and in-person services.
SMS Communication and Verbal Opt-In
B&B Door Company will be collecting opt-in consent verbally from customers. Customers may opt in to receive SMS messages either in person at our physical location or during a phone call initiated by the customer. During the initial registration process, customers are asked to provide a phone number, and our staff is trained to request consent for SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers are verbally informed that:
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“Message and data rates may apply.”
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“Message frequency may vary.”
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They may “text HELP for support or more information and STOP to unsubscribe at any time. No further messages will be sent upon opting out.”
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Their information will not be shared with third parties.
By providing verbal consent, you agree to receive such messages and understand the associated terms.
By submitting our contact form and signing up for texts, you consent to receive text messages from B&B Door Company at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to:
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Name
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Email address
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Phone number
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Mailing address
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Business or property information related to our services
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Communication preferences
This information may be collected through forms on our website, over the phone, or in person.
How We Use Your Information
We use the information we collect for purposes including, but not limited to:
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Providing and managing our commercial and industrial door services
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Scheduling appointments and service visits
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Communicating with you regarding service updates, billing, and customer support
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Sending promotional or informational messages if you have opted in
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Internal record-keeping and analytics
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Ensuring compliance with applicable laws and regulations
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential and use it only for authorized purposes.
We may also disclose personal information when required to comply with legal obligations, enforce our site policies, or protect our rights and safety.
Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information
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Opt out of receiving promotional communications
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Withdraw consent to receive SMS notifications by texting STOP at any time
To exercise any of these rights, you may contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage users to read the privacy policies of any third-party site they visit.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy to our website. Your continued use of our services after changes have been made constitutes your acceptance of the new terms.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
B&B Door Company
Phone: 305-594-1900
Email: info@bbrollingdoor.com
Website: https://www.bbrollingdoor.com